Privacy Policy

We collect only what we need to run the platform. We don't sell your data. We don't share it with third parties. We don't track you across the internet. Your data belongs to you and the communities you choose to be part of.

SOS is a community management platform built for VRChat communities. It's operated by the team behind Sanctum. When we say "we" or "us" in this policy, we mean the people who build and maintain SOS.

When you use SOS, we collect:

• Discord account info — your Discord username, ID, avatar, and email address when you sign in through Discord OAuth. This is how we identify you.
• VRChat display name — if you choose to link your VRChat account for community features.
• Community activity — event attendance, role assignments, supporter status, and other actions you take within communities you belong to.
• Content you upload — photos, performance recordings, and other media you submit to community galleries or features.

• We don't use analytics trackers or third-party tracking scripts
• We don't collect browsing behavior outside of SOS
• We don't store payment card details (payments are handled entirely by Stripe or Patreon)
• We don't use cookies for advertising

Your data is used to:

• Authenticate you and maintain your session
• Display your profile within communities you've joined
• Sync your roles and permissions between Discord, VRChat, and SOS
• Show community managers aggregated analytics (never individual tracking data)
• Process supporter tier memberships if you choose to support a community

SOS integrates with external services to provide its features. These services have their own privacy policies:

• Discord — for authentication and community bot features
• VRChat — for group role sync and member verification
• Stripe — for processing supporter payments (only if a community has Stripe enabled)
• Patreon — for syncing supporter memberships (only if a community has Patreon connected)

We do not share your personal data with any of these services beyond what is necessary to provide the features you're using. We do not sell or provide your data to any third party for any other purpose.

We do not sell, rent, or share your personal data with third parties. Period.

Community managers can see your activity within their community (event attendance, roles, supporter status). They cannot see your activity in other communities unless you've opted into cross-community features like the talent pool.

Your data is stored on servers located in the United States. We use encryption for sensitive data (API tokens, credentials) and standard security practices to protect your information. Access to production data is limited to platform administrators.

You can:

• Request a copy of all data we hold about you
• Ask us to correct inaccurate data
• Ask us to delete your account and associated data
• Leave any community at any time

To exercise any of these rights, reach out to us through the Sanctum Discord server or contact the platform administrators directly.

If we make significant changes to this policy, we'll notify users through the platform. Minor clarifications or formatting changes won't trigger a notification.